Safety and safeguarding

We need to keep people safe from abuse and neglect.

We have (long and detailed) policies that help us decide how best to help someone that we are concerned about.

If you are worried about someone we support, please contact us at our National Office. They will make sure that the right person in the local team is told. The local team will then take the right action. 


KeyRing National Office 0203 119 0960.

Or email us:

If you are calling outside of office hours (9-5 Monday to Friday) then please contact our dedicated out of hours service, who will contact the correct Manager.

KeyRing out of hours telephone helpline 0333 000 0321

If someone is in immediate danger always contact the emergency services on 999 first.