Oldham Intensive Service

The KeyRing Intensive Support Service is a highly skilled team of Community Support Workers who offer support to people in crisis.


The service is designed to:

  • meet the housing and social care related support needs of socially excluded, vulnerable people in Oldham
  • be responsive to the needs of hard to reach groups
  • enable people to achieve and maintain sustainable independent living


Key aims are the prevention of social exclusion, homelessness, and crime amongst vulnerable households, and the development of the skills and community links needed to build successful lives, including access to better health care, education and employment.


Support is flexible and is based on each person’s strengths and assessed support needs which can fluctuate on a daily basis. Support is time limited to 12 months.


KeyRing support people to:

  • exercise more choice and control in their lives, including advocacy support
  • prevent homelessness, access permanent accommodation and sustain tenancies
  • negotiate their way through the criminal justice system
  • report and address issues of anti-social behaviour and safeguarding incidents
  • sustain people in their communities
  • manage finances, maximise income and reduce debt or the potential for debt
  • better manage their physical and mental health
  • enhance independent living skills
  • develop social networks and opportunities for peer support
  • access volunteering/employment/ leisure/education/training opportunities
  • liaise with other professionals or access specialist support
  • reduce social isolation
  • increase self-confidence and well-being
  • manage personal and family relationships
  • encourage positive parenting


For more information about the service, please contact Diane Chatterley on

07506 594 049 / 0161 628 4133 or at diane.chatterley@keyring.org


To request a referral form please contact us directly on 0161 628 4133

Self-referrals can be sent directly to KeyRing to diane.chatterley@keyring.org


All other referrals should be sent to Oldham Central Access Point at CAP@oldham.gov.uk