Short term support

We can offer specific, time limited packages of support for people who would benefit from some help with a specific issue.  

Even our short-term support services make use of peer support and community connections. 

KeyRing support is designed to build more interdependence and offers people alternatives to traditional support. By linking in with existing community resources people become active citizens who contribute to and are valued by their local community. 

This asset-based community development approach means that the local community assets (people, resources etc) and individual's strengths unlock sustainable community development and ensure that people live the life they choose. 

If people need to access our help again, we are happy to welcome them back into our service. Many of our support options offer drop ins for people who have moved on.  

Short term support can be useful for people who need support with things like:

  • bereavement
  • hoarding
  • addiction 
  • housing issues  
  • criminal justice  
  • self-esteem issues 
  • self-harm/neglect

We will work with each person to create a plan which will be regularly reviewed. 

Support is flexible and can be provided in a variety of ways including:

  • one to one support
  • group support
  • peer mentoring
  • support through messaging, online forums and video calls
  • telephone support
  • drop-ins 


James was homeless and struggled with the benefits system.

Smiling man

James, who is 18, became homeless after an altercation with a member of his family. This led to a conviction for violent behaviour. James moved through several temporary accommodation placements due to drug misuse and antisocial behaviour. He has a childhood diagnosis of autism, ADHD and struggles with anxiety.

He struggles to navigate the benefits system or work with professionals around his wellbeing.

KeyRing worked with James to engage with the Council, Mental Health services and external housing support services. We also attended his court appearance with him. We referred James to Social Services Mental Health Adult Team and housing support. We coproduced a tailored support plan with intensive support across the agencies.

We held budgeting workshops and supported him to claim Universal Credit. We supported him with creating his CV and looking for college courses that reflected his skills and passion.

On the day that James moved into supported accommodation, he said he felt that he “had an opportunity for something good in my life”. He is looking forward to attending a mechanical engineering course.


Imogen was homeless and her self-esteem was low.

Woman in a yellow top

When Imogen came to KeyRing she was homeless and recently bereaved. Her self- esteem was low and, especially due to the pandemic, she was feeling very isolated.

We supported her with exercises to encourage healthy self-esteem. Imogen worked on thinking more positively and dealing with anger. This helped her to arrange payment plans with debtors and supported her to think of ways to prevent future debt. Imogen now opens her bills and letters. She knows who she can speak with if there is something that she does not understand.

She identified groups that she wanted to be part of and KeyRing supported her to attend when she was able. Working alongside the local housing provider, Imogen has found a flat that she loves in a place where she wants to live.

Very helpful and had fun... Thank you for encouraging me to do more with my life.

Kris, supported through KeyRing's short term support service

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