KeyRing Support Networks

Our support starts with the Member and works around them.

Support is provided by support teams, through group support, support from volunteers, other Members and the community. We have 24/7 helplines in case there are any problems.

A map with arrows showing where different people live

A KeyRing Living Support Network helps people develop their independent living skills.

People who live in a network are called Members. Members choose who they live with. Many Members choose to live on their own. Each network has about 9 Members.

We can support Members to get housing in the network area or support them in their current property. Most Members are within walking distance of each other.

We enable each Member to recognise their skills and explore what they want to achieve. Our focus is on helping them to become stronger and more connected.

We connect people with other Members of the network and encourage them to share their skills.  This is called mutual support.

 Hands holding small model houses

We also connect people with the community they live in. This means helping people to be a good neighbour and to explore the resources in their local community. People may join a local club, volunteer for a community group or business or simply use local facilities such as a sports centre.

The more connected people are the less their lives are focused on services and the more independent they become.

KeyRing support is present in the community. This may be from a volunteer who lives in the area, a Community Living Volunteer or from a Community Hub with support from local Community Volunteers. All of our volunteers get full training and support.

Our Community Enablers are trained to start with what people can do and how they can increase independence. Support planning tools help our Members think about things they can do to improve their lives.

A man and a woman holding an arrow that is pointing at the man

We can also provide more support if someone needs it. This is sometimes called additional support or extra one to one hours.

Our support starts with the Member and works around them. Each Member will see a Community Enabler at least once a week. This will be backed up by group support, support from volunteers, other Members and the community. We have 24/7 helplines in case there are any problems.

The network is flexible to people’s needs. Sometimes something will happen that means a Member needs more time spent on their support for a little while.  This is part of life and we designed the network so that we can put in some extra hours as part of the support we provide.

The network model is suitable for everyone. Some people may need some extra support, this may be provided by partner organisations.