Our strategic review
We were inspired to put the people we support at the heart of our strategic review. So, we spoke with Members and staff across the country and asked them to:
- Describe KeyRing in a word
- Think about the future of KeyRing and what we should keep doing
- Talk about what we should stop doing
People really feel passionate about KeyRing and our future. They want more people to experience KeyRing support.
People said that we are supportive, helpful, friendly, honest, social.
We found some common themes that we built our strategy around. Then we went back to people and made sure that we'd got it right. Only then did we ask the board of trustees to sign it off (they'd been involved throughout and were really supportive).