London and the South East

London and the South East

We're always looking to work in new areas.

Take a look through our existing London and South East services or use our contact form to get in touch.

Southwark Disability Hub

Westminster

KeyRing in Barnet

Manager: Lucia Fusko - lucia.fusko@keyring.org - 07852 868 077

As part of a KeyRing network you will become more independent, link with your local community and get support from other people in the network.

We want you to live as independently as possible with the help of others in your network, your local community, local volunteers and our experienced team. You’ve got skills and strengths, everyone does. We will help you to share these with other people. You’ll be able to ask them for help too. Imagine trying out a new recipe with someone who loves to cook or getting advice from a fellow bargain hunter on the best local shops. You might even make some new friends and plan to do things together.

You’ll also get to know your local area so you can get the most out of your time. You might be looking for a new job or take up a new hobby. There are lots of things to choose from and we will help you to get involved.

As well as this, you’ll get one to one support. How you use this support time is up to you and what your goals and support needs are. We will talk with you about all of that when we do your support plan with you.

Some of the things that we are helping people with are:

Looking after their money including budgeting and debt management.
Improving their mental and physical wellbeing.
Understanding their rights.
Doing things they enjoy. This could be looking for work or training opportunities.
Staying safe.
Moving into a new home and looking after it.

You can speak with us if you are interested in learning more about our support in Barnet. We have funded places available and can also support people who have a personal budget (including a direct payment or individual service fund) or who pay for their own support.

A man playing table tennis

KeyRing in Bexley

Manager: Lucia Fusko - lucia.fusko@keyring.org - 07852 868 077

There's plenty of choice for your support in Bexley. Whatever support option you choose, everything starts with you, your goals and skills. You'll create a support plan that focusses on how to build on these and connects you with opportunities that are important to you in your local community.

Because life is about more than a support provider.

Most of the people we support have a learning disability or mental health issue, but we work with lots of different people.

Check out our support options in Bexley and if you want to chat about KeyRing for yourself of someone you know, then drop Lucia a line: lucia.fusko@keyring.org - 07852 868 077.

KeyRing Circle Membership

KeyRing Intensive Support

KeyRing Connect

KeyRing as your ISF holder

KeyRing Extra Hours

Bexley service description diagram

Circle Membership gives you one to one and group support weekly and access to our KeyRing Connect package. You'll also have access to our 24 hour support line.

Circle Membership gives you support with lots of different things like helping you maintain your home, setting and sticking with a budget and being healthy. You'll build on your independence and know that you have someone to talk to if you need a bit of extra advice.

You will choose how and when you get your support based on what you've said you want from your life. Your support will help you explore everything that your local community and the people you meet has to offer. Life is about more than support and its our job to give you all the skills you need so that you don't need us. (We'll still be there in the background- just in case).

You can also access our KeyRing Connect package. Our hubs and group activities are a great opportunity to build friendships and learn even more skills. You can choose what you want to do and help to plan things. The world is your oyster.

If you need a bit of help to step into your KeyRing Circle Membership, you can join us through the Intensive Membership. You can also add additional hours through KeyRing Extra hours.

Contact lucia.fusko@keyring.org - 07852 868 077

Short term support to help you step into a Circle Membership. You'll get focussed one to one support and our KeyRing connect package. You'll also have access to our 24 hour support line.

Your Intensive option offers focussed support for up to 12 weeks. You might have some urgent issues with your home or tenancy, you could need a bit of help with sorting through a change in your benefits or you could have some health issues you need help to get on top of. Whatever you get from your intensive support it will help you build the skills and confidence you need to step into our Circle Membership.

You'll get focussed one to one support and access to KeyRing Connect where you will be connected with the other Members of KeyRing so you can make new friends and connections.

When you have finished your Intensive Support you will move into a Circle Membership.

Contact lucia.fusko@keyring.org - 07852 868 077

Access to KeyRing's hubs and social opportunities. You'll decide what you do alongside new friends and connections.

Your opportunity to connect with others and live a life beyond support providers.

You'll find a friendly group of people that are receiving KeyRing's support to build their independence.

We currently run two hubs at 2 hours each across Bexley borough but it's not just about the hubs. It's about the activities that you and other Connect Members organise. That could be planning a holiday or exploring volunteer opportunities. It could even be organising a cookery course at the local college.

You'll get support to look at what other things are going on in your local area too. Say you want to lose weight, you might connect with a slimming club. Or your passion for woodwork could lead you to a weekly meet up at the local community centre with like-minded folk. You'll get the support you need to make those steps.

KeyRing Intensive and Circle Members have access to the Connect package automatically but you can also purchase the Connect Membership if you get support from another provider. It's a great way to build new friendships and skills.

All Connect Members can bring anything that they are worried about and get some advice from our team. No more hiding scary letters under the microwave!

Hubs vary week to week because they are designed by you and other Connect Members but you can expect things like quizzes, discussions, guest speakers, craft activities and a cuppa.

Contact lucia.fusko@keyring.org - 07852 868 077

KeyRing as your ISF holder.

An ISF (Individual Service Fund) is money given to you by your local authority for you to spend on your support. You can choose an organisation to help you manage this. They will be your ISF holder. Good ISF holders will work with you to decide what you want from life and help you use your funds to get you there.

At KeyRing, you'll have your own ISF trained staff member. You will be supported to understand what budget you have available for your care and support. And you'll talk about your goals as well as your needs. This will help you create your support plan so that you can live the life you want.

You will think about all sorts of different things including your family, digital solutions, assistive technology and things you can access in your community to help you on your journey. You'll choose activities and opportunities to build your skills and independence. Some of these activities won't cost anything which will mean more money left over for other things in your plan. It all comes down to choosing the right people and things to involve so that you can reach your goals and get the support you need.

When it comes to choosing a provider to deliver any ongoing care or support you will get the information to decide which one is right for you. That could be KeyRing and we've got lots of different support options that you can choose.

You can choose KeyRing to be your ISF holder even if you don't get any other support packages from us. You will still get all the information you need and we will help you understand how much money you've spent and how much you've got left. You will have our support to manage this and you will agree regular reviews with us.

It's your budget and we will help you get the best out of it so that you can live your best life.

Contact lucia.fusko@keyring.org - 07852 868 077

An option to buy additional hours to help you through a bump or extra time to achieve your goals.

Sometimes you might need a bit of extra support. This is where extra hours come in. Extra hours packages are available with any of our other support options.

Extra hours are designed around you, You will discuss what you want to achieve and think about how long you will need extra hours for.

Contact lucia.fusko@keyring.org - 07852 868 077

Gary

Gary has built his confidence.

Smiling man in blue tank top

Hi, I’m Gary. I like going to the gym and trying new recipes that I prepare from scratch.

I’ve faced a few challenges including depression, Autism, ADHD and OCD but I am so much more than that. I am determined to keep building on my newfound independence.

Before I joined KeyRing in Bexley I hadn’t been further than my mum’s house, just down the road, for 5 years. Several months on and I’ve gradually built my confidence.

I can remember going into a coffee shop and not knowing how or what to order but now I know that I enjoy a latte with oat milk. I use public transport and make my own way to the gym a few times each week. I’ve even started learning Spanish online as I would like to become a translator.

It feels good to have come so far and I’m now looking at what I want to achieve next.

KeyRing in Greenwich

Manager: Lucia Fusko - lucia.fusko@keyring.org - 07852 868 077

Our Support

We’ve been working with people in Greenwich since 1995 and now support people with a learning disability of all ages to live independently. Our networks are in Woolwich and Plumstead.

If you are taking your first steps towards independence, we can help build on your skills and develop new ones. You’ll get one to one support from our Community Support Workers, and share skills with other KeyRing Members. Everyone is welcome at the weekly hub, where you can get support, make plans, or just have a chat and make friends.

You’ll get support with health issues, helping you to stay independent in your own home. You might get support from other services, and we’ll work with them too.

Joining KeyRing

We are happy to discuss whether KeyRing is the right option for you, feel free to give Lucia a call. People who are not eligible for services under the Care Act should not be discouraged from getting in touch.

Lucia is always happy to chat if you think KeyRing could be right for you. He can give you more info and discuss funding options, including personal budgets.

lucia.fusko@keyring.org

07852 868 077

Man and lady chatting over counter

Lady with cup of tea

KeyRing in Haringey

Manager: Lucia Fusko - lucia.fusko@keyring.org - 07852 868 077

In Haringey, our KeyRing network is spread across the Wood Green and Tottenham areas and is supported by a Community Enabler.

Our Support

Our support in Haringey is for people with a learning disability. We’ll look at what you want to achieve and work together to make a plan. Our person-centred approach means we focus on what you’re good at and the skills you have to share.

As a KeyRing Member, you will receive 2 hours of direct 1:1 support per week. This will be based on what you want to do but could include support with things like:

Hospital appointments
Benefit assessments
Jobcentre appointments
Employment or volunteering

We’ll also support you with becoming more independent and connecting with your local community, so you can spend less time thinking about your support service and more time doing what you want to do!

A man drinking a cup of coffee

Joining KeyRing

If you need any more information about our work in Haringey or would like to discuss whether KeyRing might be the right choice for you or someone you know, please contact Lucia on 07852 868 077 or at lucia.fusko@keyring.org.

You can speak with us about all of the different ways of accessing and funding our support including using a personal budget (direct payment or individual service fund) or through self funding.

KeyRing in Lambeth

Manager: Richard O'Malley - richard.o'malley@keyring.org - 07958 482 962

Your support

If you need some help to live your life your way KeyRing Lambeth may be the right service for you. We already support about 50 people in Lambeth to build or maintain their independence.

A Member is someone that accesses KeyRing support. When you become a KeyRing Member you will meet your named support worker. Together you will develop a support plan that explores what you want to achieve and what needs to change to help this happen. You’ll tell us what you enjoy doing and what you are good at. Everyone is good at something. You will also talk about what you need help with and how you can get that help. Your support will always fit with you.

You might ask us for help with:

Doing things that matter to you – like getting a job or contacting your family
Keeping healthy – like making an appointment or planning healthy meals
Keeping safe – like helping you to have healthy relationships or contacting the police to report an incident
Looking after your money – like having a plan to reduce debt or opening a savings account for a holiday
Loving your home – like finding a new place or getting your home repaired
Getting out and about – like making new friends or just having a coffee at a local cafe.

Or other things that come up in your support plan. After all it is your support.

Our flexible approach

In Lambeth, your KeyRing support is flexible. This means that some weeks you might be too busy to see us and that’s fine. Other weeks, something might have happened and you’d like extra help. That’s fine too. The other thing about KeyRing support is that it doesn’t all come from a KeyRing worker. You will meet other KeyRing Members. Together you might plan an activity or support each other with problems. After all life is about more than waiting to see a support worker. Having a friend that you can chat things through with is the kind of gloriously ordinary life we think everyone should have.

Your connections

As well as the connections and friendships you will have with other KeyRing Members and the team, you will also explore your local area or community. You’ll look at things that you want to do and what there is locally to help you do it. If you want to be healthier you might explore local walking groups or gyms. If you find noise overwhelming you could approach your local supermarket to find out about quiet times and what facilities they have. You’ll get support from KeyRing to build these connections and to get the most out of your local area.

You’ll also get to know some more about your local area and community by coming along to KeyRing hubs.

Your KeyRing hubs

A KeyRing hub is an opportunity to meet other KeyRing Members and find out about things that are going on in the area. The way that hubs work is based on what you and the other Members ask for.

So one week you might have invited a local police officer talk with you about keeping your home safe and another week you might be planning a trip to the West End to see a show. You might also just go to a hub to have a cup of coffee and be around other people.

Our hubs are growing in Lambeth and we will update the page as new ones come up. If you are thinking about KeyRing but aren’t sure yet then you are welcome to pop in and have a look at what we do.

At the moment the hubs are:

Mondays from 2-4pm at Clapham library. This is a drop-in support hub.

Fridays from 2-4pm at the weare336 building in Brixton. This is for socialising, planning trips and inviting speakers.

Your home

Most people in KeyRing have their own home already or are asking us to help them move to somewhere they love. KeyRing does not own any houses in Lambeth but we do have connections with local landlords.

In Lambeth we can also run Newburn Street with Metropolitan Housing Trust and the London Borough of Lambeth. Newburn Street is a housing and support service.

Newburn Street is supported housing for adults with a learning disability who are looking to live more independently. Everyone has their own one bedroom flat in the building. Support focuses on equipping you with the skills to live an independent life in a flat of your own. It is designed to help people move from larger amounts of support. This is sometimes called a step down service. Basically, it is a step on the path to independence. Everyone at Newburn Street has a key worker and support is flexible and based on your individual needs.

Can I get KeyRing support?

Some of the people who ask KeyRing for support have learning disabilities or physical disabilities. Some have mental health issues or need help because something happened in their life. We are happy to have a chat with anyone to see if KeyRing support is the right option for you or someone you know. We also work with the Integrated Disability Team at Lambeth council so you are welcome to talk with them about KeyRing.

Most of our support is paid for by Lambeth Council but you can also talk with us about all of the different ways of accessing and funding our support including using a personal budget (direct payment or individual service fund) or through self funding.

Connect with KeyRing

Just give us a shout if you want to find out more. Richard is our local manager and can be contacted on richard.o'malley@keyring.org or 07958 482 962.

Lambeth Members and staff in a restaurant

KeyRing in Lewisham

Manager: Richard O'Malley - 07958 482 962 - richard.o'malley@keyring.org

Our KeyRing Support Networks are based in New Cross Gate and Sydenham. There are nine Members in each network.

Support is provided to you by our staff teams, through group support, support from volunteers, other Members and the community. We have a 24/7 helpline in case there are any problems.

A KeyRing Living Support Network helps you to develop your independent living skills.

In Lewisham we have two networks which are each supported by a volunteer who lives in the area and knows the area well. We call them Community Living Volunteers. We also have Community Connections Volunteers who can support you with other things you want to do.

We enable you to recognise your skills and explore what you want to achieve. Our focus is on helping you to become stronger and more connected.

We connect you with other Members of the network and encourage you to share your skills. This is called mutual support.

Our team of Community Enablers provide Housing Related Support. They are trained to start with what you can do and how you can increase your independence. Support planning tools help you think about things you can do to improve your life.

There are regular social events and a weekly coffee morning at Sainsbury’s, New Cross Gate.

Group of service users

A real sense of community and friendship underpins these services.

Joining KeyRing

You can speak with Richard to find out more information about our support in Lewisham.

You can speak with us about all of the different ways of accessing and funding our support including using a personal budget (direct payment or individual service fund) or through self funding.

richard.o'malley@keyring.org

07958 482 962

KeyRing in Southwark

Manager: Richard O'Malley - 07958 482 962 - richard.o'malley@keyring.org

The London Borough of Southwark is home to Borough Market, Southwark Cathedral and KeyRing’s networks which are based in Peckham and Nunhead.

Our Southwark Members are a friendly bunch who share their skills and look out for each other.

One to one support comes from our Community Enabler who knows the area well.

You can also go to monthly network meetings where Members get together.

Our support helps you to build your independence, get involved in the local community and share your skills.

Housing is provided by Southwark Housing and local Registered Social Landlords.

Joining KeyRing

You can speak with Richard to find out more information about our support in Southwark.

You can speak with us about all of the different ways of accessing and funding our support including using a personal budget (direct payment or individual service fund) or through self funding.

richard.o'malley@keyring.org

07958 482 962

Borough Market in Southwark

Southwark Disability Hub - Coming soon

We are designing our brand-new disability hub alongside the people of Southwark. Here is a sneak peek at some of the things that will be part of the offer from June 2025. If you want to keep in touch, pop your contact details here and we will share up to date information.

We will be working with local people and partners every step of the way to develop the hub offer. It combines advice and opportunities for people in Southwark and is aimed at people who have a disability.

Information, Advice and Guidance

The hub will offer support and guidance to people in Southwark. We won’t just do this on our own though. We will keep building our contacts so that we can find the right people or service to help you.

You’ll be able to contact us through

Our website

Meet ups in your local area

Appointments by phone, online and face to face

Small group sessions

If you are a provider feel free to get in touch to tell us more about your local offer. We'd love to work with you.

You’ll have accessible options to make sure that the advice is given in a way that is right for you.

Targeted Short Breaks

The Southwark Disability hub will also support you to access short breaks. Short breaks give the young person (5-19) an opportunity to get involved in opportunities and give the parent or carer a valuable break from their caring role. Short breaks could be after school, weekend or holiday activities.

Community Engagement

You'll be invited to a variety of sessions and activities aimed at helping people’s health and wellbeing. There will be opportunities to connect with other people and share and learn new skills. This is all designed to improve people’s wellbeing, reduce isolation and promote independence.

We'd love to design these sessions and activities alongside local people and we'll be asking people what they want and need. We’ll also ask other local services how they’d like to be involved. We are always open to hear from residents and providers so that we can offer sessions that just make sense.

Some of our sessions will provide a direct link between disabled people and their carers and the local authority. This might be called a disability forum or network and it’s aim will be to ensure that the people’s voices are heard clearly and used to help address issues and improve services.

Part of our community work will be to provide information on other community activities and relevant services in a format that is accessible to you.

And finally... KeyRing Networks

We are excited to expand and build on our local network offer in Southwark. This support is designed to help Southwark people to live independently. It is open to anyone that is referred through All Age Disability & Learning Disability service. Read more about KeyRing Networks in Southwark

Man looking away from camera

KeyRing in Westminster

Manager: Lucia Fusko - lucia.fusko@keyring.org - 07852 868 077

Westminster is one of the most central boroughs of London full of history and culture.

Our KeyRing Support Network is based in Maida Vale. Located mainly in the City of Westminster, with parts overlapping into the London Borough of Camden, Maida Vale is situated north of Paddington in West London, between St John's Wood and Kilburn.

Your support

Support in Westminster is for people with a learning disability. We’ll look at what you want to achieve and work together to make a plan. We focus on what you’re good at and the skills you have to share.

You will be able to take more control of your daily tasks and activities. This means you can be more spontaneous, independent and empowered. Your life will be about more than your support.

We’ll look at what you’re good at and talk about what you want to do. Our focus is on helping you to become independent and more connected with your community.

To make this happen, we’ll work with you on an action plan that will say what you where you want to be and how you can get there.

We provide flexible support

Because our support is flexible, we can give you more time when you need it most. This could be with things like

Hospital appointments
Benefit assessments
Jobcentre appointments

You can’t wait for your support day to experience crisis, and some weeks you might need more support than others. Our flexible approach, with peers, volunteers, and staff, means we can allow for the ups and downs of your life.

Joining KeyRing

If you need any more information about our work in Westminster or would like to discuss whether KeyRing might be the right choice for you or someone you know, please contact Lucia on 07852 868 077 or at lucia.fusko@keyring.org.

You can speak with us about all of the different ways of accessing and funding our support including using a personal budget (direct payment or individual service fund) or through self funding.

Lady smiling and pointing

The London Eye at Westminster