Accessibility statement for keyring.org
This accessibility statement covers the whole keyring.org website.
Our website was built by Reuben in 2020 and we asked them to make sure that it was checked for accessibility. They run the website for us and we write all the words and add the images. This is called the web content.
Sometimes we change the way our website looks and Reuben help us with that.
We want as many people as possible to be able to use this website. We have used a few different tools to check for accessibility and you will be able to:
- Zoom in on the text up to 200%
- Zoom in on a page up to 400% without the text spilling off the screen
- Find your way around most of the website using just a keyboard
- Listen to most of the website using a screen reader
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- Most older PDF documents are not fully accessible to screen reader software
- We have missed some tags off our pictures. We do keep checking and know how important alt tags are so please do let us know if we have missed any
- Our map on the locations page is difficult to navigate using just a keyboard
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille contact:
We will consider your request and get back to you in 5 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Compliance status
Our website is partially compliant as it meets most requirements of the WCAG 2.1 AA standard. We have tried to make it compliant and we spoke with some providers so that they could check everything for us. However, we found the cost to be out of our current budget.
Non-accessible content
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the non-compliances and exemptions’ listed below.
Non compliances (parts of this website that we are aware are not fully accessible):
- Some images and buttons are missing appropriate ‘alt’ tags - we will fix those when we become aware of them.
- Some PDFs are difficult to use with a screen reader – many of these PDFs are provided by other organisations. We do not plan to fix these.
Exemptions (content outside the scope of the accessibility regulations):
- PDFs and other documents – the accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents we publish should meet accessibility standards.
Disproportionate burden
Lots of pages on our site are very similar. We haven’t done an audit of every page but we have looked at each type of page. We will continue to improve things as our site grows and changes.
What we’re doing to improve accessibility
We are learning about how we can do our own accessibility audits to make sure that we maintain accessibility when we make changes to the website.
We check the website regularly to make sure new content is accessible.
Preparation of this accessibility statement
This statement was prepared on 26th Jan 2022. It was last reviewed on 6th May 2025.
This website was last tested in January 2025. The test was carried out by us.