Bristol Help When You Need It
Bristol ‘Help When You Need It’ is for adults with learning disabilities and/or neurodivergent people who live independently in Bristol. It is designed for people who do not have support from any other social care providers.
Your support
Help When You Need It is there to help you with specific goals, whatever they may be.
We will support you to set your own goals and work towards achieving them. You will gain skills to maintain or build your independence and get connected with your local community.
Your support will be designed around you and offers:
- Support for up to 3 months to help you achieve your goal(s) or overcome a problem
- Information about other services if you need more or different support
- An option to come back after you support has ended if you need something else
- An invitation to our hubs and drop-ins even after your support ends
What we support you with depends on you, but it is often things like:
- Building and developing your skills
- Supporting you with paperwork and forms
- Budgeting and managing your money
- Looking for employment or volunteering
- Sorting housing issues and looking after your home
- Getting involved in your local community
- Support to access health and wellbeing services
Our aim is to support you to connect with your local community so you can develop your own resources and build your confidence and independence.
Your Hubs
People who get support from us call themselves Members. When you become a KeyRing Member we will share information about our local hubs.
There is a mixture of social group sessions and skill building hubs, including digital and cooking groups.
Our hubs are a relaxed meet up. You can stay for as long as you like. There will be someone there to offer you support or advice and plenty of time to chat with other KeyRing Members. You will also find out about other KeyRing and local activities.
Some group sessions are a little more planned. They include workshops, guest speakers, and talks given by other people we support. There are always opportunities for you to get more involved by helping plan and run sessions or suggest ideas for future hubs. KeyRing will be on hand to offer support and advice.

Weekly Drop-ins
Our weekly drop-ins are held in cafes around Bristol. You can pop in for a short support session with things like letters and forms, bidding for a home or looking for something new to get involved in.
You can get more details and come along once you have filled in our referral form, or someone has filled it in on your behalf.
Is this right for me?
If you live in the City of Bristol and have a learning disability and/or are neurodivergent this may be the right service for you. It could help you:
- Deal with housing issues and look after your home
- Look after your physical or mental health and wellbeing
- Manage your money
- Reduce your debts
- Find work opportunities
- Feel connected
- Stay safe
How do I get in touch?
People often talk about referral but you do not need someone to refer you. You can contact us yourself, or ask a friend, carer, or family member. Professionals, such as doctors, social workers and social prescribers can also ask us to help you.
You can use our referral form or our contact details are:
Email tier2referrals@keyring.org or text/call 07970 466 598.
Support is free and there is no financial assessment.
For more information have a look at our Frequently Asked Questions.