Hello.

This page is for people who are supported by KeyRing. We think it is important that you understand what you can expect from your KeyRing support and these pages will help you with that.

If you have any questions about what you read then please speak with your support worker.

Your Support

Who will support me?

You will get support from a KeyRing worker. There may also be KeyRing volunteers involved in your support.

You will meet other people that we support and you might even make some new friends. You’ll be encouraged to look out for each other and help each other out.

And there are lots of things going on in your local area and online that you can connect with and get support from.

 

Planning and your goals

When you join KeyRing you will talk about your goals and what you would like support with. Together with your KeyRing worker you will make a plan.

We use different tools to help you plan your support. It’s important that we find the right approach for you. All of our planning starts with what you are good at and love doing. This will help you make decisions about what you want to do. This is called strengths-based planning.

Whatever tool you use, it is your plan. You can see it and make changes at any time. You can share it with anyone you choose. You will review your plan with your support worker at least once every year.

 

 

Hubs

Some KeyRing areas have regular meetups with other KeyRing Members. These are usually called KeyRing Hubs. They meet regularly, in a place that is easy for everyone to get to.

At a Hub you can:

• Meet other Members
• Speak with staff and volunteers
• Make plans
• You can speak to your support worker for
  more information about any local KeyRing Hubs.

 

Contact

Your support worker will share information about when they are available. They will tell you how best to contact them and share any other local numbers that could be useful.

Out of hours

If you need to speak with someone when your support worker is not available you can use our 24 hour support line. You can call them on 0333 00 00 321 or text on 07506 628 693.

 

 

Ending or reducing your support

KeyRing ending or reducing your support

Sometimes we may change or stop your support. This is usually as part of a planned move to independence and you will discuss this with your support worker.

Very occasionally we may need to stop your support because of something you have done or said. This is so that we can keep you, other Members and our staff safe. It also helps us to make sure that KeyRing is a welcoming organisation to work for and be supported by.

You can find out more in the treating others with respect policy.

You ending or reducing your support

You can decide to stop or reduce your KeyRing support. Please let us know as soon as possible if you'd like to stop your KeyRing support. We will talk to you about what is involved in this and give you some advice for your next steps. You can talk about your decision with anyone at KeyRing but it is usually best to tell your support worker first.

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Member Involvement

KeyRing wouldn’t be KeyRing if we didn’t offer you opportunities to get involved in what we do.

If you want to be involved in any of these opportunities contact: enquiries@keyring.org / 020 3119 0960

 

Member Voice is a group of Members who want to do things like:

• Give feedback to make KeyRing better
• Share information between other Members and the group
• Say what they think about things like health and social care
• Share their experiences outside KeyRing
• Connect with other KeyRing Members across the country

The group use WhatsApp and some online meetings to do these things. When you join we will ask you what things you are interested in.

 

KR Connects

KR Connects is a Facebook group for KeyRing Members, staff and volunteers. People share photos and news.

To join the group click or search ‘KR Connects’ on Facebook.

When you click to join you will be asked which part of KeyRing you are in. This is to make sure only KeyRing people join.

 

 

Share your story
We love to hear about Members’ stories and share them with the world! If you would like to see your story in the KeyRing News (our newspaper), on the KeyRing website or on social media please get in touch!

You can use your name and photo, or we can use a different name and picture if you don’t want people to know who you are.

 

 

Become a Trustee
The KeyRing Board of Trustees includes people with lived experience of support. This can be a KeyRing Member. Next time we are looking for new trustees we will let people know.

 

 

Working for Justice Group

The Working for Justice Group is a group of people with learning disabilities and/or autism who also have experience with the criminal justice system. They are all Experts by Experience.

The group shares their experiences with people working in the criminal justice system. They have been involved in developing and delivering training.

 

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Privacy Statement

This is a summary of our Privacy Statement. You can also read the full Privacy Statement here.

A privacy statement helps us to explain what we do with information that you share with us. It covers lots of different things and is quite long. You can ask to see it at any time.

This is just a quick summary of what it tells you.

• The information that you share about yourself will help us to provide good support.
• The Law says we have to keep this information safe.
• We will look after this information.
• Only the people who need to see your information will have access to it.
• Sometimes we need to share your information - this is done in very strict ways.
• We keep your information safe for 6 years after you leave. Then we delete it.
• You can ask to see the information we keep about you.

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