Looking for our Out of Hours number?

If you are a KeyRing Member and you need to speak to someone out of hours:

Call 0333 0000 321 or text 07506 628 693

Policies and links

KeyRing has lots of policies. We have included summaries of the main ones in this document.

Here are links and descriptions of some other policies you may need while being supported by KeyRing.

 

Member Complaints Guidance

This tells you what will happen if you complain to KeyRing.

 

Promoting Equality Policy

Everyone should be treated fairly and this is our guide.

 

Co-production policy

Our guide to working together to make KeyRing even better.

 

How KeyRing will behave and Your Rights

This gives you an idea of what you can expect from your support worker and what your rights are.

 

Drug use policy

This tells you how we will support you if you are misusing drugs, or we think you are misusing drugs.

 

Risk taking policy

Life is about taking reasonable risks. This policy explores how we look at risks with you.

 

Treating others with respect

It is important to keep everyone safe including our volunteers and workers. This policy looks at how we do this.

 

Becoming a KeyRing Member Trustee

KeyRing always has trustees with experience of social care. 

 

Keeping safe

This policy tells you about keeping safe and KeyRing's approach to Safeguarding.

 

Looking after your money

This policy tells you how KeyRing will support you to manage your money.

 

Privacy statement

This tells you what we will do with the information you share with us.

 

Infections and Infestations

This tells you what you need to do if you have an infection or an infestation in your home.

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